Zoey Bunn

Customer Account Co-ordinator Bristol Up to £30,000 doePermanent Our client is looking for an Account Coordinator working as part of the commercial team to be the internal voice of the customer ensuring their requirements and expectations are knownKey Responsibilities – Customer Account Coordinator Communicating with customers to support and understand their requirementsIncoming Business Telephone calls and connections to Department staffMaintaining customer data if appropriate and ensuring systems are up to dateWork closely with Production Control and Production to balance the orderbook into a production plan.Ability to analyse potential delivery concerns from data providedWorking closely with internal stakeholders to meet customer datesNegotiating order book changes with client as appropriate, including price and timingReacting promptly and appropriately to any customer concerns, escalating as and when requiredAttend client meetings/progress calls as appropriateYou may be required to work alternative shifts / hoursYou may be required to perform any other reasonable duties/specific projects from time to time and as directed by management. Qualifications & Requirements – Customer Account Coordinator Previous Commercial experienceIT literate, preferably MS Office 365Excellent communication skillsWell established negotiation skillsAbility to create and maintain accurate recordsWell established negotiation skillsGood attention to detailGood relationship building skillsPrevious aerospace industry experience [desirable]Knowledge of engineering drawings and specifications [desirable]Business qualificationKnowledge of MRP/ERP systems What we can offer – Customer Account Coordinator Salary: Up to £30,000 per annum DOE25 Days Annual Leave + Bank HolidaysCompany Pension Scheme [Salary Sacrifice available]Simply Health cash planDIS BenefitEV SchemeCycle to Work SchemeEmployee Referral SchemeEnhanced Family Friendly benefitsEAP For more information on this role, please contact Zoey Bunn on 01453 829799 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a Client account specialist, customer relationship coordinator, account support specialist, key account coordinator or a customer support coordinator may be suitable for this positionFor details of other opportunities available within your chosen field please visit our website www.omegaresource.co.ukOmega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Business Development ManagerPermanent£50,000 circa + company car & commission Our client is looking for a highly motivated Business development manager to join the existing sales team, the person will form an integral part of an expanding business at an exciting time within the company’s historyKey Responsibilities – Business Development Manager Identify new business opportunities.Identify new business markets, clients, partnerships, products & services & maintaining existing ones.Develop & build new customer relationships & manage expectations thereafter.Quantify network operator projects.Identify and quantify business sectors for broadband, utilities, government/defence along with direct and indirect sell including system integrators.Search potential market areas for telecom opportunities.Present business solutions and value propositions to potential users.Attend industry events & conferences to network & promote products & the business.Build relationships & stay up to date with new products and technologies.To create sales forecasts & actively work towards reaching them and presenting sales information to the Senior Management Team.Active participation in completion of Tender applications received into the business.Deliver in person & online Sales presentations with prospective & existing customers.Work alongside our engineering team to find resolutions and solutions for all new and existing customers. Qualifications & Requirements – Business Development Manager Proactive, Ambitious & forward-thinking Sales Professional with a proven track record of working as a Business Development ManagerCreative & Strategic thinkerInitiative executionerSelf motivated, Enthusiastic and EngagingProactive, Ambitious & forward-thinking Sales Professional with a proven track record of working as a Business Development Manager.Management Experience/ Bachelor degree in Marketing, Accounting, Finance, Business management or Business Administration/ Level 2 Diploma in Skills for Business: Sales & Marketing desirable5+ years of proven experience of working in the Telecoms sector. What we can offer – Business Development Manager Commission PackageCompany Laptop and PhoneCompany car or car allowance For more information on this role, please contact Zoey Bunn on 01453 829799 or send a copy of your CV to [email protected] Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a bdm, field sales representative, business development manager, sales manager may be suitable for this positionFor details of other opportunities available within your chosen field please visit our website www.omegaresource.co.ukOmega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

IT Technician Gloucester £24,000 - £30,000Permanent Our client is looking for a highly motivated Junior IT Technician to join the existing IT Team within a fast paced environment. The person will form an important and integral part of an expanding businessKey Responsibilities – IT Technician To be the first point of contact for technical issues, managing troubleshooting efforts and ensuring fast solutions.Managing Onboarding & Offboarding by facilitating a seamless IT setup for new starters and handling the offboarding processes.Support employees with technology issues, hardware & software upgrades & office equipment replacement.Maintain IT documentation – track tasks through a ticketing system and develop internal user guides & trouble shooting documents and keep updated.Collaborate in additional projects and tasks as directed by the IT Manager.Contribute to smooth daily operations. Qualifications & Requirements – IT Technician Solid IT skills & knowledge of necessary software including MSWord, Excel & Outlook.Excellent communication & interpersonal skills and fluency in English.Ability to remain calm and logical when troubleshooting technical challenges.Passionate about learning new skills and embracing changing priorities.Ability to manage time efficiently & anticipate potential issues before they arise.Understanding of Windows operating systems.Ability to resolve issues promptly, minimising downtime after training.Ability to lift & carry equipment (e.g. Switch & server installs).Understanding or knowledge of ENTRA/InTune. What we can offer – IT Technician Celebration dayPensionFree car ParkingProgressional Opportunities For more information on this role, please contact Zoey Bunn on 01453 829799 or send a copy of your CV to [email protected] Resource Group is acting as an Employment Agency in relation to this vacancy.Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a IT technician, 1st line support, IT engineer or 2nd line support engineer may be suitable for this positionFor details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.