Julia Bujalska

Service Co-Ordinator Location: North Shields, NewcastleContract: Permanent We are recruiting for Service Co-Ordinator to join a global provider of I.T solutions and satcom communications services within the defense industry. As a Service Co-Ordinator you will be responsible to manage day to day work load, ensuring that all administrative tasks are carried out quickly and accurately. You will be supporting customers, engineers and managers with ensuring that all service and sales requests are followed up, including administrating quotes, placing purchase orders and invoices.This position is 40 hours a week, with an 8:30am start. This position is fully on-site on our clients site based in North Shields; no hybrid working is available for this position. The ideal candidate would be organised and have some form of administrative experience. You will need to be good at multitasking, admin and used to working in a busy environment. Due to the nature of this role, you will also need to pass security clearance.Role Requirements – Service Co-Ordinator To liaise with the Service Manager to ensure that all service and sales related follow up is undertaken promptly and provides first class customer service.To administer quotes, service requests, purchase orders and invoices for service accurately and quickly, chasing third parties where necessary.To arrange service visits by in house engineers and third party engineers, providing spares as appropriate, and liaising with all parties, in order to provide an effective service support in line with our strategy and in accordance with warranty and product maintenance commitmentsTo compile and issue invoices to clients and ensure correct uploading into finance systemTo have commercial awareness of the market place and customers’ account activity and needs for products and services.To support the Service director in proactively supporting existing (and potential) key service clients in order to develop and grow relationships and thus maximum sales revenues.To manage the day to day implementation and housekeeping of the company’s ISO 9001 policy and other standards if required.To understand the scope and potential of customer needs for the company’s products and services and to assist with service related quotationsTo receive service reports, review and recommend appropriate follow up and / or pass to Technical Service Coordination Manager where there is a sales opportunity.To proactively instigate improvementsAny other appropriate tasks as delegated by management The ideal candidate for the Service Co-Ordinator role would have: Possess a keen Customer Focus and commercial awarenessAbility to work on own initiative and unsupervised and to delegate and multi[1]taskAbility to drive through difficult issues to completion and to pre-empt problems arisingStrong Customer Relationship skills by phone, email and face to face essential This role is for a Disability Confident employer.For more information on this role, please contact Juls Bujalska on 01453 852541 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Quality Inspector Location: GloucesterContract: Permanent We are recruiting for a Quality Inspector to join an exciting opportunity with a client based in Gloucester. This role would suit a candidate with experience working in an engineering production environment experience with quality inspection.This role will offer support and training to enable development within the company.You will be responsible for the day-to-day internal inspection of manufactured parts, outsourced parts, raw materials and final inspection.You will l also be supporting the onsite calibration of equipment.Role Responsibilities of a Quality Inspector: Inspection of manufactured parts, first-offs, final inspection of assemblies, inspection of outsourced parts, inspection of raw materials to engineering drawing and PO requirementsUploading of quality certification to ERP system, supporting compiling of technical documentation packs prior to despatch.Raising quality identified issues on company ERP system.Review completed supplier generated FAI’s.Compile FAIRs and Concessions to provide evidence of conformity of processes and product.Develop an in-house program for completion of calibration for simple items of measuring equipment and coordinate and arrange for external / onsite completion of calibration for the whole site’s calibration requirements.Coordinate the development of inspection techniques and use of standard measuring equipment within all manufacturing departments.Completion of internal quality audits to ISO 9001:2015 (training will be provided).Coordinate/raise purchase requisitions for replacement / additional inspection equipment.Carry out investigations into damaged measuring equipment, arrange for tagging, quarantine, replacement and/or repair.Maintain company systems with relevant inspection information and keep all physical and digital files up to date.Support development of systems to improve efficiencies within inspection department.Supporting creation of work instructions and SOPs for consistent inspection techniques.Support internal root cause analysis, implementation of corrective actions and closeout of actions against ERP system. An ideal candidate for the Quality Inspector role would have: Experienced mechanical engineering background.Experienced working within ISO9001:2015 quality certified organisationAbility to read and interrogate engineering drawings, test and other specifications.Experienced in use of conventional inspection equipment – measuring in both imperial and metric.Experienced in use of Microsoft office – i.e. word and excel spread sheets. For more information on this role, please contact Juls Bujalska on 01453 852541 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectorsOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Warehouse OperativeLocation: FairfordContract: Permanent The Logistics trainee will spend time in all areas of our stores and warehousing department learning skills and gaining experience in picking, kitting, goods inwards, goods outwards and delivery supporting both our internal and external customers.Key Responsibilities of a Warehouse Operative: Daily picking and kitting of all components from stock before moving orders to shop floor or despatch in line with internal and external demandAccurately completing kitting, picking and stock related data to ensure orders are supported with completed paperwork and transactions within ERP system (i.e. material movements, miscellaneous transactions, stock adjustments, MOQs)Receiving of internal orders into stock or for either internal or external orders (i.e. machined parts from our machine stock, finished assemblies from production)Maintaining correct inventory levels and updating stock variances in ERP systemConducting a daily perpetual stock takeCarrying out a weekly check of shelf life items, ensuring controls are followedAssisting team members from both the warehouse and the wider production areas when needed, with a focus on customer serviceSupport periodical stock disposal processes and customer stock takes if requiredStoring of stock in a correct and safe manner. Comply with health & safety requirements and proactively ensure the safety and wellbeing of yourself and colleagues within the stores/ warehouse department and wider production areasPreparing goods for dispatch and deliveryOccasional local deliveriesReceiving goods into the businessDocumenting all occurrences of defective or damaged goods or materials on the Discrepant Materials Report (DMR) and removing from stock The ideal candidate for the warehouse operative position would ideally have: Experience in a similar role (2 years) desirable but not essentialExcellent Customer Service skills that you can evidenceProficient user of Microsoft Office Suite of applicationsClean driving licenceAbility to obtain Baseline Personnel Security Standard clearanceSubject to Alcohol and Drug pre-employment screening, For more information on this role, please contact Juls Bujalska on 01453 852541 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Quality Team Leader  Location: StavertonContract: Permanent We are recruiting for Quality Team Leader who will oversee the Quality Control team, ensuring all inspection process are implemented and maintained, ensuring daily that the inspection team is following process and schedule of production. This role is a permanent opportunity in a company working on high-tolerance projects using exotic materials. Our clients products are advanced and span across a diverse set of industries including aerospace, defence, marine, medical, oil & gas and nuclear.Role Responsibilities of a Quality Team Leader: Oversee the Quality Control (QC) function within the production environment, ensuring all inspection processes are effectively implemented and maintained.Manage and coordinate daily activities of the inspection team to meet production schedules and quality requirements.Ensure that all components and products conform to internal, customer, and regulatory quality standards.Develop and maintain inspection procedures, ensuring compliance with AS9100, ISO 9001, and customer-specific requirements.Act as the primary point of contact for production teams regarding QC-related issues and concerns.Support the Production Manager in implementing corrective and preventive actions based on inspection findings.Conduct and oversee first article inspections (FAI) and final inspections, ensuring proper documentation and traceability.Maintain and manage all inspection equipment, ensuring calibration and functionality for accurate measurements.Train, mentor, and develop inspection staff to enhance skills and maintain high-quality standards.Lead investigations into non-conformances, collaborating with production and engineering to determine root causes and implement corrective actions.Ensure accurate and timely reporting of inspection data, trends, and key quality metrics to management.Work closely with suppliers and subcontractors to verify incoming materials and components meet required quality standards.Maintain a safe and organised inspection area, ensuring compliance with company policies and safety regulations.Continuously seek opportunities for process improvements within the inspection function to drive efficiency and quality enhancements. An Ideal candidate for the Quality Team Leader position would have: Proven experience in Quality Control within an AS9100 or ISO 9001-certified environment.Strong knowledge of inspection techniques, measurement tools, and industry best practices.Experience leading or managing an inspection team within a manufacturing environment.Hands-on experience with CMM (Coordinate Measuring Machines) and other precision measurement equipment.Familiarity with GD&T (Geometric Dimensioning and Tolerancing) and engineering drawings.Experience conducting root cause analysis and implementing corrective actions.Strong problem-solving skills with a proactive approach to quality improvement.Certified in AS9100 / ISO 9001 auditing (desirable).Proficiency in the use of quality inspection software and ERP/MRP systems.Formal training in measurement techniques, including CMM programming (preferred). For more information on this role, please contact Juls Bujalska on 01453 852541 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Quality InspectorLocation: StavertonContract: PermanentWe are recruiting for Quality Inspector who manage the calibration process for measuring and test equipment, as well as conducting inspection on components, plating and documentation. This role is a permanent opportunity in a company working on high-tolerance projects using exotic materials. Our clients products are advanced and span across a diverse set of industries including aerospace, defence, marine, medical, oil & gas and nuclear.Role Responsibilities of a Quality Inspector: Manage the calibration processes for measuring and test equipment, ensuring compliance with aerospace standards.Maintain accurate and up-to-date calibration records and certifications.Research and implement advanced calibration tools or software to enhance accuracy and efficiency.Ensure compliance with AS9100 and customer-specific quality requirements.Conduct Goods Return Notice (GRN) inspections, verifying subcontractor paperwork and certifications for outsourced processes.Perform comprehensive visual inspections of coated components, including HVOF, cadmium plating, and aerospace-accredited painting.Inspect components affected by various NDT methods and heat treatments, ensuring conformance with customer and industry specifications.Identify and resolve quality issues related to calibration and external processes.Collaborate with the inspection team, lead inspector, and relevant stakeholders to ensure quality standards are upheld.Report directly to the lead inspector and prioritise tasks based on workload direction.Continuously analyse and optimise calibration and GRN inspection processes to enhance efficiency and reliability.Introduce innovative systems or equipment to improve competitiveness in the market.Support foundational improvements and implement sustainable processes for long-term growth. An ideal candidate for the Quality Inspector role would have: Proven experience in calibration and quality inspection within the aerospace or high-spec manufacturing industry would be beneficial.Strong knowledge of AS9100 requirements and quality management systems.Expertise in visual inspections of coatings and post-processing methods.Familiarity with NDT and heat treatment quality standards.Experience working with calibration and inspection equipment/software.Ability to troubleshoot and resolve quality-related issues in a fast-paced environment.Formal training in calibration and inspection techniques.Certification in AS9100 / ISO 9001 auditing (desirable).Proficiency in using quality inspection software and ERP/MRP systems.Strong attention to detail, problem-solving skills, and effective communication abilities. For more information on this role, please contact Juls Bujalska on 01453 852541 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Test Equipment Technical LeadLocation: Stevenage or BristolContract: Permanent We are searching for a Test Equipment Technical Lead to join our clients highly skilled and dynamic Test Equipment Design Team. Our client is a leading defence organisation. They work on projects that support the Armed Forces - Experience within this industry would be beneficial. Due to security of the projects that you will be working on, you will need to pass a BPSS check and be a British National.Role Requirements – Test Equipment Technical Lead Taking ownership and leading the development of test equipment technical design solutions.Responsible for leading packages of workManaging resourcing needs and deliveries when leading your own teamTechnical inputs to design reviewsSchedule and cost estimatesRegular reporting on delivery adherence and performance of projects. The ideal candidate for the Test Equipment Technical Lead role would be: Skilled Hardware Design Engineers with proven experience to support the design, integration and validation of test system hardware solutions.Knowledge of test needs and techniques in support of product life cycle development.Experience of Design Proving and performance testing during development.Experience of Environmental and EMC testing during qualification.Strong document writing skills associated with TE hardware design needs.Experience of managing a small team and/or packages of work is highly desirable For more information on this role, please contact Juls Bujalska on 01453 852541 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Programme Manager Location: FairfordContract: Permanent We are recruiting for Programme Manager who will ensure the delivery of aerospace projects for clients. You will be responsible for customer interaction and managing of all operational and financial aspects of projects. This will involve costs, pricing, profit, working capital and customer service.Role Requirements – Programme Manager Demonstrate clear leadership to deliver outstanding customer service therefore enabling short and long-term growth.Utilise the company account management tools, CRM systems, ERP systems and comply with the companies processes to maintain strict account governance.Maintain and develop wide customer relationships to ensure a very high level of Net Promoter Scores.Maintain an in-depth knowledge of the customer, company and the industry to deliver true customer value.Ensure that all business is maintained at high levels of gross margin and operating profit.Ensure that all tooling, non-recurring costs and company labour is sold/delivered profitably and there is a timely collection of income.Ensure that all financial forecasting (Revenue, Order Intake and Order Book), within the current, month, quarter and year outlook is accurate and timelyEnsure excess and obsolete material claims are collected in a timely manner.Take responsibility for closure of timely and accurate customer pricing deviations.• Maintain and execute customer contracts to eliminate any riskConduct regular customer meetings including, but not limited to monthly meetings, quarterly business reviews and strategic business reviews The ideal candidate for the Programme Manager role would have: Degree or equivalent work experience in directly related fields, with a thorough knowledge of the customer and their market. Direct Project Management experience in electronic manufacturing or a directly related field.Proven project management experience , qualification ie Agile, Prince2 methodology desirableAbility to read a P&L and Balance Sheet, calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.Ability to collect data, solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.Ability to use office software, including word processing, spreadsheets, databases, gant charts , slide Presentations, internet browsers, E-mail, and business systems software (CRM, ERP). Some UK, and occasional international travel may be required.For more information on this role, please contact Juls Bujalska on 01453 852541 or send a copy of your CV to [email protected] Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.